POLICIES

To ensure a safe and healthy environment for your dog, Flo + Friends, LLC. requires the owners of all dog daycare, boarding attendees to read and comply with the following and Regulations. Flo + Friends, LLC. may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified terms.

AGE; SPAY/NEUTER:

All dogs must be at least 4 months old and have completed their puppy series of vaccinations. All dogs over the age of 6 months must be spayed or neutered.

VACCINATIONS:

Owners must submit written proof from their veterinarian that their dog has received the following vaccinations (and such vaccinations must be current): Parvo, distemper, rabies, and bordatella (kennel cough is required for boarding dogs only). Please note that the bordetella vaccine must be administered at least 7 days prior to attending Flo + Friends, LLC.

HEALTH:

All dogs must be in good health. Dogs with an illness, stitches or open wound will not be admitted until they have sufficiently recovered or healed. The client understands that all dogs must be treated with a flea, tick and heartworm preventative. Flo + Friends LLC. reserves the right to take dog(s) to vet if necessary. Client is responsible for all charges including vet fees and transportation fees.

BEHAVIOR:

All dogs must be non-aggressive and should not be possessive of territory or toys. Owners must certify that their dog has not harmed or shown aggressive or threatening behavior towards any person or any other dog. Flo + Friends LLC. does not accept aggressive dogs since all dogs have interaction with others. Client understands if dog is found to be aggressive or displays behavioral problems, dog will no longer be allowed to participate. Flo + Friends LLC. will process a refund for unused days.

FOOD/SNACKS;

All dogs may be fed treats provided by Flo + Friends, LLC. During birthday celebrations there may also be treats provided by owners, please make sure to communicate in writing if you do not want your dog to participate.

PRESCRIPTION MEDICATION:

Flo + Friends, LLC can only administer prescription medication at Owner’s request, under the direction of a licensed veterinarian and in accordance with the labeled instructions on the medication container.

ENTERING AND EXITING THE BUILDING:

All dogs must remain on a leash while entering and exiting the building. It is a new environment and near a busy highway. I do not want to put them in danger.

RESERVATIONS:

Reservations are required for boarding services.

HOLIDAY POLICY: IF YOU CANCEL WITHIN 10 DAYS OF YOUR RESERVATION OR NO SHOW YOU ARE RESPONSIBLE FOR PAYING HALF OF WHAT THE CONFIRMED RESERVATION TOTAL WOULD HAVE BEEN.

FEES:

Flo + Friends, LLC current fees for dog services are listed on the rates page and at the facility. These fees may change at any time by Flo + Friends, LLC posting the changes on its website and at its facility. All fees are due and payable at the time that services are provided. A $35.00 fee is charged for all returned check.

ADMISSION:

Prior to any dog attending Flo + Friends, LLC, Owner must complete and submit an admission questionnaire, along with an immunization record, prior to receiving any services from Flo + Friends, sign a waiver. Flo + Friends is entitled to deny admittance to any dog for any reason in its sole discretion because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.